Erica Balczun,
Business Operations Manager

Erica has driven core business operations and has guided our work teams toward successful delivery of the highest quality services to our clients for over ten years. Prior to The Projex Group, Erica spent 10 years as a human resources professional and later as a regional account manager for a Fortune 500 international staffing company.

• Vendor Management
• Management of SLAs & SOPs
• Human Resources Management
• Quality Management
• Strategic Planning