Where Do I Start?

If your organization has chosen ITIL® for its IT Service Management approach, you’ll need to know where to start. Do you begin with Service Level Management, or with the Service Desk?

The Projex Group provides customized roadmaps for organizations. We provide a detailed report outlining your organization’s best path to success after an assessment of your process maturity and IT Service Management challenges. Upon report submittal, organizations can choose to champion the ITIL implementation on their own, or choose to partner with us to ensure the project keeps momentum.