BA20
Business Process Improvement
LEVEL
Basic / Intermediate
COURSE LENGTH
2 Days
CREDITS
14 PDUs
Course Description
This 2-day workshop aims at introducing its attendees to the core values, principles, and practices of Business Process Improvement.
Learning Objectives:
Describe business process improvement (BPI) business drivers.
Plan, manage and close requirements for a Business Process Improvement project
Understand the essential elements of a successful BPI initiative.
Identify candidate business processes for improvement.
Understand the essential elements of a successful BPI initiative.
Identify candidate business processes for improvement.
Identify Root Causes and learn key techniques to conduct RCA.
Apply a methodology to business process improvement projects.