PROCOMM

Communications Management

LEVEL 
Basic / Intermediate / Advanced 

COURSE LENGTH 
2 Days 

CREDITS
14 PDUs 

Course Description

In today’s dynamically changing business environment projects are initiated under tighter budgetary, resource and time constraints than ever before. This seminar focuses on the core project communications management skills, as presented in the current PMBOK® Guide, that are required to manage a project.  The program will provide the attendees with proven "real life" tools and techniques and put into context through various exercises and scenarios and case studies.

Learning Objectives:

Students will learn how to use communications management techniques to plan, organize, control, document, and improve their project communications.

  • Discuss the process of Project Communications Management and a project manager's role in it.

  • Discuss the Identify Stakeholder and Stakeholder Analysis processes.

  • List and discuss challenges to effective communication and how to deal with these challenges.

  • Discuss key elements of project management communications and reporting.

  • List and discuss elements of a Communications Management Plan.

  • Discuss techniques for distributing project information.

  • Learn how to Report Performance to track a project’s progress and report on any variances.

  • Discuss techniques for managing the expectations of project stakeholders.

  • Discuss project closure activities

  • Learn effective communication tools and techniques that can be applied to a project environment.